About Hosting & DNS

About Hosting & DNS

Updated Aug 15, 2026 · By StoreAdmin
How our hosting stack and DNS management work — DirectAdmin, Cloudflare, the Daflare integration, and customer DNS self-service.
Category
Hosting & DNS

Purpose

Hosting & DNS documents the hosting platform IT911Now operates and the DNS management layer customers use. It is a mix of staff reference and public-facing customer documentation.

What lives here

  • DirectAdmin conventions — file layout, permissions, backups, and package limits.
  • Cloudflare and Daflare integration — how DNS records flow between DirectAdmin and Cloudflare.
  • SSL certificate lifecycle — Let's Encrypt renewals, Cloudflare Origin CA, and manual certificate installs.
  • Common DNS record patterns customers ask for (MX, SPF, DKIM, DMARC, CNAME for third-party services).
  • Incident recovery references (file permission mass-403, backup restore, migration cutover).

Getting help

Customers who need a DNS change made on their behalf should open a ticket in the Hosting category. Staff should follow the procedures documented here before making manual changes in DirectAdmin or Cloudflare.

IT911now provides professional IT support and technology solutions. We help homes and businesses with computer repair, network setup, cybersecurity, and all your tech needs. Fast, reliable service you can count on.

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