What it is

A site visit covers the cost of sending a technician to your location. It's used whenever a job needs someone on site: installing equipment, tracing cables, checking a network closet, or fixing a problem that can't be solved remotely.

Why you'd want it

• Hands-on help for problems that need someone in the room.
• Clear pricing: one trip charge per visit.
• Combine jobs: fit several tasks into one visit to save money.
• Technicians who know Plan V and your setup.

Do you need it?

Only when work must be done at your location. Most phone and settings changes can be done remotely, with no trip charge. If you're booking an installation, check whether the visit is already included.

How it works with Plan V

Book a visit and we schedule a time with you. The site visit is a trip charge; time spent working on site is billed on top at our hourly Professional Services rate. Priced per visit.