Price
$99.00
BYOD (Approved VoIP Phones)
0
Remote IT support from our technicians, on your computers, without waiting for someone to drive out. You install one file, we connect, and the problem gets fixed while you watch.
Every tier runs on our own private relay — not a third-party cloud. Your screen never touches another company's servers, sessions are end-to-end encrypted, and the connection only works with the key baked into the installer we send you.
Support hours are Monday to Thursday 7:00 AM – 7:00 PM and Friday 7:00 AM – 5:00 PM, Pacific Time.
| Tier | What is included |
|---|---|
| One-Time Session — $99 | A single support session when you need one. No subscription, no commitment — pay once, we fix the problem.
|
| Basic — $49/month | For a household or a small office that wants help whenever something breaks, without paying per call.
|
| Premium — $99/month ★ Most popular | Everything in Basic, plus the one that matters most: we can work on your machines when you are not sitting there. Overnight updates, cleanups and fixes happen without tying up your day.
|
| Enterprise — $199/month | Everything in Premium, for a business that cannot wait in a queue. A named person who knows your setup, and a way to reach us when something breaks outside normal hours.
|
Not sure which? Premium suits most businesses — it is the tier where we stop needing you to be there, which is usually the difference between a problem fixed tonight and a problem fixed when you are next free. Move up or down at any time.
How it works: once your order is paid, a self-configuring installer appears in your own secure Files area on this site, and we email you the link. Download it, run it, and you are connected — there is nothing to type in. Windows installs in one click; phones and tablets get step-by-step instructions with the settings already filled in.
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